Germanium Technologies Limited

Call Center Services

We provide Customer care, Complain registration, Tele marketing, IVRS, Software development services in Healthcare, Consumer durables, Automobile, BFSI, Telecom and E-governance verticals.

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Our Projects

We have successfully delivered multiple projects in contact center, voice and non voice BPO and software development services across multiple domains and industry verticals.

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Our Mission

To be trusted partner to ensure quality services to customers and value to all stake holders.

Our Vision

To be reliable efficient and cost-effective service provider of IT and ITes service.

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Contact Center Services

Although industry behaviors differ , basic client requirements for contact center services still remain the same; These include Informative & Pleasant Interactions, Responsiveness, Helpfulness, Timeliness, and Resolutions etc.

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Finance & Accounting Services

Germanium Technologies Limited has been managing and re-engineering F&A services for clients across industries for years, building domain expertise and a highly skilled workforce to deliver transformational change and achieve best in class practices and performance.

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Consulting Services

We leverage our domain and process expertise in supporting our clients with Strategic Advisory, Automation/Shared Service Advisory, Operations Optimization, and Outsourcing Advisory services that would enhance their throughput.

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About Us

We Are The Best Call Center Service For Your Business

Germanium is part of Dalmia group (A leading Indian company conglomerate with GHCL, as a flagship company). The group has diverse business interest including Chemicals, Telecom, IT Enabled Services, Tobacco, Explosives, Dairy products, Textiles, Resorts and many others. Germanium was incoprporated in year 2004 and since then providing its services to various clients .

24/7 Customer Support
Consulting Services

Germanium Technologies,an ISO 9001:2008 & ISO 27001 Organization, with a large highly skilled human resource. All employees has extensive expertise and existing facility in the IT enabled services domain to address the above requirement. Germanium is one of the very few organizations having an impressive list of Domestic clients.

Services

The company operates IT enabled services in top business cities of India including Delhi, Mumbai, Calcutta, Chennai, Pune, Noida. Germanium is again one of the most geographically diverse IT enabled operations in the country. It has a rich experience of handling millions CTI (Computer telephony integration) calls per annum, along with large back-office operation.

Our Mission

To be trusted partner to ensure quality services to customers and value to all stake holders.

Our Policy

To provide error free service delivery using best in class people process practices.

Our Vision

To be reliable efficient and cost-effective service provider of IT and ITes service.

Training

Training workshop & Inauguration

Additional commissioner & Director of ESIC from Ministry of labour & employment has visited at our Naraina office to give process overview and for official inauguration of Helpline.

Contact

Contact Us

Our Address

Address:- Plot No-30, 2nd floor, Nexa showroom,
Opposite Ctc Mall, Moti Nagar, Delhi-110015

Email Us

hr.ptm@caretelindia.com
Germaniumindia.com

Call Us

0120-3006844